福德正神彩票


Support Center
Serving from the Heart – We are committed to providing excellent and reliable customer service.
Deposit and Withdrawal
What are the methods for withdrawal?
  1. For Securities Account, please use the "Withdrawal" function in "Funds" of Chief Trader mobile app or “Cash Voucher” of Top Trader;
    (The withdrawal time is from 0:00 to 13:00. Orders submitted after cut-off time will be handled on the next trading day)
  2. For HK Futures Account, please use the "Withdrawal" function in "Customer Service" of SP Trader Pro HD mobile app or SP Trader;
    (The withdrawal time is before 13:00. Orders submitted after cut-off time will be handled on the next trading day)
  3. Call our Fund Deposit & Withdrawal Hotline at (852) 2500 9180 (852) 2500 9180
  4. Contact our Customer Support Center at (852) 2500 9199 (852) 2500 9199
  5. Contact our branches
    (All withdrawal orders may be placed on or before 13:00* on every trading day)
How long does it take to transfer to my bank account after placing the withdrawal order?
  1. For customers who registered Chong Hing Bank, HSBC, Hang Seng Bank or Bank of China as their designated bank, relative funds of withdrawal orders before 13:00 will be deposited to customer's bank account at 16:00.
  2. Withdrawals for customers who registered other banks as their designated bank, related funds will be deposited in the form of a crossed cheque. The cheque will be deposited to customers’ designated bank account on the trading day, the related funds will be ready for use at 15:00 at the next trading day.
When can I withdraw the fund after sell HK stocks?

Since transactions of HK securities are required to be settled on T+2 day, as a result fund can only be withdrawn on T+2 day.
For example: Customers sell stocks on Thursday, the related fund can only be withdrawn on Monday. (Non-trading days are not counted in the T+2)

When can I withdraw the fund after liquidation of Futures?

Future and option are settled in the next trading day, as a result fund can only withdraw in the next trading day after liquidation.
For example: Customers liquidize index futures on Friday, the related fund can only be withdrawn on Monday. (Non-trading days are not counted in the T+1)

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